El Centro sits at 3.8★ with 41 reviews while your other three average 4.5★ — and it's the reason the group isn't in the top map-pack spots there. We're rebuilding its Google Business Profile and launching review requests to its recent patients. Expected: +0.4★ and ~30 reviews in 60 days, lifting El Centro's Pulso Score from 47 toward 60.
| # | Location | Pulso Score | Rating | Reviews | Calls | Status |
|---|---|---|---|---|---|---|
| 1 | Chula Vista | 81 | 4.7★ | 218 | 412 | Leader |
| 2 | San Diego (Downtown) | 73 | 4.5★ | 156 | 356 | Healthy |
| 3 | National City | 61 | 4.2★ | 89 | 284 | Watch |
| 4 | El Centro THIS MONTH'S FOCUS | 47 | 3.8★ | 41 | 188 | Dragging |
Group averages, equal-weight. Earned climbed most this month.
| Business | Rating | Reviews | New (90d) ⓘ | Response rate | AI-search presence |
|---|---|---|---|---|---|
| Coastal Orthodontics | 4.8★ | 890 | 71 | 90% | 55% |
| Bright Smile Dental | 4.6★ | 720 | 62 | 95% | 45% |
| Costa Dental Group (you) | 4.3★ | 504 | 47 | 88% | 30% |
| Family Dental Care | 4.3★ | 410 | 28 | 60% | 20% |
Read: you out-respond most rivals, but the two leaders win on review velocity and AI-search presence — the two levers on this month's plan and the backlog.
"Hard to reach by phone" is on the backlog — it's leaking booked appointments and it's a recurring theme at your two busiest locations.
Honest framing: AI answers drive ~16% of local queries today — the Google map pack still wins the other ~93% of local intent. We treat AEO as early-mover insurance: cheap to build now (FAQ schema + directory citations), expensive to catch up on later. It is not a replacement for your GBP + reviews.
◆ This is a sample report with illustrative data for a fictional practice, to show the Pulso format. Your real report uses your verified accounts. How the Pulso Score works: an equal-weight composite of your three fronts — Owned (site, GBP, SEO), Earned (rating, reviews, response, sentiment), Paid (spend measured & optimized) — each 0–100, at brand and location level. Benchmarks reference your named local competitors. Figures here are estimates for demonstration. · Pulso · CadenSpark
We watch your three digital fronts, give you one clear number for where you stand, and execute the single highest-impact move of the month — ourselves. No dashboards to open.
You're present on all three fronts — your site (Owned), your reviews & social (Earned), your advertising (Paid) — but no one tells you, month to month, the one thing to move to make more money. Nobody looks at the dashboards. The reports are vanity metrics. And even when a tool tells you what to do, the execution is still left on your plate.
Your three fronts with our radar (AI in the background), summarized into your Pulso Score. Not a dashboard you have to open.
One action — the highest-return one — with the why, the competitor it's measured against, and the expected impact on customers.
The #1 action is on us (up to 3 hrs; bigger work quoted separately). This is where a tool leaves you on your own — we don't.
One number, made of your three fronts and benchmarked against your industry — the same kind of score the big platforms use, but with one difference:
They show you the number. We move the needle for you. Each month you see your score climb and which action drove it — Owned, Earned and Paid, each with its breakdown and its source.
| Platform (Birdeye, Yext…) | Pulso · CadenSpark | |
|---|---|---|
| Tells you what to move | Yes | Yes |
| Executes it for you | Noleft to your team | Yeswe do the #1 action |
| Bilingual / bicultural | Generic panel | Spanish + border market |
| Commitment | Contract + 90-day notice | Month-to-month, no lock-in |
| One more dashboard to open | Yes<20% of owners log in | Zero dashboardsdelivered by WhatsApp/email |
"They don't send me a dashboard I'll never open — they text me the one thing to do and then do it. My worst store went from last to second in four months."
"Finally someone who speaks my patients' language and mine. Our Spanish reviews get answered the same day now — and it shows in the ratings."
"I fired the agency that locked me into a year. Pulso is month-to-month and actually moves the numbers I care about — calls and cases."
Local and regional service businesses that spend on ads but fly blind — orphaned between the cheap tools (that only report) and the enterprise platforms (expensive and locked-in).
Tire shops, dealers, clinics, firms, home services. One location or many — with ad spend no one measures.
From 3 to 50 locations. The branch league: which is doing best, which worst, and why — the view corporate doesn't have.
Reviews, ads and execution in Spanish. Local benchmarks that out-of-town agencies ignore.
We run your three fronts and hand you your first Pulso Score — no cost, no commitment.
You add us as manager (you own everything). We send your first report and pick the #1 move.
We do the #1 action and close the loop. If you don't see the value, we stop — no penalty.
Full radar + Pulso Score + monthly report + competitor intel. Actions arrive as priced memos — you decide who executes.
Everything in Lite + we execute the #1 action each month (up to 3 hrs; larger projects quoted separately and approved by you).
For groups of 3+ locations. Branch league, #1 action per group, execution with hours scaled to size.
Rule: any leak Pulso finds that isn't included arrives as a priced memo — never silently bundled, never a surprise on the invoice. Prices adjustable by vertical.
We install measurement, send your first report, and execute action #1 together. If you don't see the value, we stop — no notice, no penalty. Month-to-month, forever. You stay the owner of every account.
Free audit, no commitment. See exactly where you stand and the one move that matters most.